
"Efforts to systematize and automate social engagement will result in the rise of social bots--automated software agents that can handle, to varying degrees, interaction with communities of users in a manner personalized to each individual," the report reads.
Gartner says that bots will become so common that an estimated 10% of our friends may be nonhuman. According to AllFacebook, the average user could soon have as many as 500 friends online--which means around 50 of them will not actually exist if Gartner's estimate is correct.
Just remember to resist pokes from HAL 9000.
source : http://www.fastcompany.com/1706753/why-10-of-your-friends-on-twitter-and-facebook-will-be-nonhuman?