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Why 10% of Your Friends on Twitter and Facebook Will Be Nonhuman in Five Years

Dentro de HAL 9000 / Within HAL 9000Image by Eneas via Flickr
That's not to say we'll be tweeting with zombies or playing FarmVille with ET. Gartner predicts the coming of "social bots"--automated tools used by brands and organizations to engage consumers.

"Efforts to systematize and automate social engagement will result in the rise of social bots--automated software agents that can handle, to varying degrees, interaction with communities of users in a manner personalized to each individual," the report reads.

Gartner says that bots will become so common that an estimated 10% of our friends may be nonhuman. According to AllFacebook, the average user could soon have as many as 500 friends online--which means around 50 of them will not actually exist if Gartner's estimate is correct.


Just remember to resist pokes from HAL 9000.

source : http://www.fastcompany.com/1706753/why-10-of-your-friends-on-twitter-and-facebook-will-be-nonhuman?
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